~~The earrings sent to you, will be chosen at random. No refunds or exchanges if you do not like the colour combination.~~
The brand new Art Series was born from my love and freedom of painting. Being able to express myself freely is a wonderful feeling. I hope you love these handmade earrings as much as I do! - Ali x
All original art work has been securely mounted bamboo shapes and sealed with resin. Each Stud Earring has then been finished with a stainless-steel post and butterfly clasp which are suitable for even the most sensitive ears. Being very light weight, it is like wearing no earrings at all!
All orders are prepared and packaged at Behind the Door HQ. Orders are dispatched from Behind the Door HQ or Woodcroft 5162 LPO.
Please allow up to 7 business days for your order to be processed, hand crafted, packed and prepared for postage. As a small, home based business, Behind the Door do endeavor to have your order dispatched in 2-5 business days, however delays sometimes occur.
If you are local to Woodcroft, SA you can enter code PICKUP at the checkout to by pass the shipping fee and pick up your order.
Behind the Door want you to be completely satisfied with your purchase, so please make sure you choose your purchase carefully as refunds will not be issued for a change of mind or if you simply make the wrong decision. Please refer to our Sizing Guide to assist in selecting the perfect stud size.
All items are quality checked before accepted for packaging. Occasionally, there may be a fault we're unaware of. Please note that wear and tear during the course of normal use is not considered a fault.
Please note that items colour may differ from monitor to monitor. Especially with the magenta hot pink! It is showing as a more reddish colour but is actually a beautiful pink.
These earrings are handmade and assembled by Ali. Pieces may have slight imperfections. This is not considered a fault, more a characteristic of each handcrafted piece.
For more information, please see our Terms and Conditions.
! WARNING: CHOKING HAZARD - SMALL PARTS. NOT FOR CHILDREN UNDER 3 YRS.
THE USE OF BEHIND THE DOOR PRODUCTS ON CHILDREN SHOULD ALWAYS BE UNDER SUPERVISION. BEHIND THE DOOR CANNOT BE HELD RESPONSIBLE FOR ANY MISUSE OF OUR PRODUCTS.
We accept payment via:
- PayPal and Credit Card online
All items are shipped from our Adelaide, South Australia office. Handling will take 3-5 business days. Shipping within Australia is sent via Sendle or Australia Post which includes tracking.
Standard shipping with tracking — $7.95AUD flat rate
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Behind the Door want you to be completely satisfied with your purchase, so please make sure you choose your purchase carefully as refunds will not be issued for a change of mind or if you simply make the wrong decision.
Please note that Behind the Door does not generally exchange items if you change your mind.
If approved* for an exchange by Behind the Door, you are required to pay for return postage to Behind the Door HQ. Your order must be returned unused and in original packaging. Items must be returned to Behind the Door in original box you have received order in. Please note that BTD will not be held accountable for any item that is lost in the mail, it is your responsibility when you return the item to Behind the Door.
The items you wish to exchange must be for equal or higher value only. Once received by Behind the Door, your “new order” will be placed in the queue. You are required to pay for postage as per normal. Please refer to SHIPPING for further information.
*To enquire on an exchange, please contact with the following:
Why you are seeking to exchange your item
A photograph of the items you have received
"Proof of purchase" i.e. order number
All items are quality checked before accepted for packaging. Occasionally, there may be a fault we're unaware of. Please note that wear and tear in the course of normal use is not considered a fault. Please refer to the item listing for further information as personal preference is NOT considered a fault.
All Behind the Door jewellery and accessories should be handled with care. They should not be immersed in water, sprayed with any product or left out in the sun.
Jewellery or accessories breaking from mishandling is not considered a fault (i.e. dropping or bumping against hard surfaces). Items will not be replaced if tarnishing of the plating occurs as this is due to general wear and tear and exposure to perfumes, moisturizers and heat from the body over a certain period of time.
Behind the Door advises customers of their duty of care for each piece as detailed on the Care Card included within each purchase.
Where applicable we will meet our obligation to provide a remedy under the Australian Consumer Law. The remedy may be a repair, replacement or refund. If returning a product for a refund, you must ensure this is done within 14 days from receipt of product.
Behind the Door reserves the right to deny an exchange or credit if the faulty piece returned does not meet our return policy requirements and it is deemed that care instructions were not followed.
To be eligible for a repair, exchange or refund of a faulty item please contact Behind the Door with the following:
A photograph of the item with a description of the fault
"Proof of purchase" i.e. order number
Your preference of repair, exchange or refund
This will be at the discretion of Behind the Door
DISCOUNT / GIFT CARD CODES
Only one code is permitted to be used in one transaction.
Please note the purchase of any sale item is final and cannot be returned / exchanged unless deemed faulty.
! WARNING: CHOKING HAZARD - Small parts. Not for children under 3 yrs.
The use of Behind the Door products on children should always be under supervision. Behind the Door can not be held responsible for any misuse of our products.
- Jewellery is delicate. If dropped, the stones or setting may break.
- Avoid contact with cosmetics, perfumes, hairspray and long exposure to sunlight as this may cause tarnishing and discolouration.
- Avoid contact with water. Remove all jewellery before showering or conducting household tasks such as cleaning.
- Metal components can be cleaned with a soft jewellery polishing cloth.
- Store jewellery in a clean, dry environment, preferably in separate pouches or boxes.